Circuit Fault Finding and Rectification Works

A sudden loss of power due to damaged wiring or faulty appliances can halt daily life or disrupt business operations causing unnecessary stress and costly downtime. Our highly experienced team responds swiftly with fully stocked vehicles, ready to diagnose and resolve faults, working efficiently to restore power with minimal disruption.

Throughout the process, we’ll keep you fully informed and offer practical recommendations to improve your property’s electrical installation to assist in the prevention of future electrical problems and improve long-term reliability.

 

Examples of ELECTRICAL FAULTS

  • Blown fuses

  • Non-resettable circuit breakers or safety switches (RCD’s)

  • Overloaded circuits

  • Flickering or dimming lights

  • Inadequate earth bonding
  • Loose terminations

  • Exposed or unearthed wiring

  • Insect/pest nesting and damage
  • Sparking power points, light switches and fittings

  • Burning smells from outlets or appliances

  • Power surges

  • Excessive voltage drop
  • Non-functioning power points or light fittings

  • Damaged extension cords or power boards

  • Buzzing sounds within walls nearby outlets

  • Water ingress within electrical components

  • Switchboard fires

  • Supply phase loss in multi-phase installations

  • Unbalanced loads across three-phase switchboards

  • Power fluctuations affecting sensitive equipment

  • Poor ventilation of electronic equipment

  • Control wiring or sensor failures

Ways to help identify a fAULT

To assist our team in diagnosing and repairing your electrical fault, providing answers to the following questions can be extremely helpful:

  • What appliances were being used when the issue occurred?
  • What circuits within your switchboard are currently off and won’t reset?
  • Was there a large amount of rainfall prior to the problem?
  • Have any outlets or switches on the affected circuit not worked correctly lately?
  • Have any renovations or gardening works taken place recently?
  • Have you checked Energex’s “outage finder” webpage to ensure planned maintenance or supply repairs aren’t taking place in your local area?

COMmoN QUESTIONS

What steps can I take to try and diagnose an electrical fault first?

  • Attempt to reset the tripped safety switch.

Note: In a group safety switch installation, switch off all associated sub-circuits prior to resetting the safety switch followed by individually switching on each associated circuit breaker to isolate the faulty sub-circuit.

  • If tripping occurs, UNPLUG all appliances from the affected circuits power points and/or SWITCH OFF affected light switches.
  • If safety switch DOES reset successfully with no appliances connected and/or light switches turned off, plug in and test each previously removed appliance individually and/or switch on each light switch individually until the safety switch trips isolating the cause of the fault.

Note: If all appliances or light fittings operate correctly the issue may be related to circuit overload.

  • If the safety switch DOESN’T reset successfully with no appliances connected and/or light switches turned off, the affected circuits cabling or hardwired appliances may be damaged. In this event, contact our experienced team to schedule an appointment for repairs as soon as possible.

How long does it take to diagnose an electrical fault?

The time required to diagnose electrical faults can vary greatly, from just a few minutes to several hours depending on the complexity of the issue, access restrictions and the condition of the existing installation.

Faults such as a failed safety switch or a damaged appliance are often identified and resolved within an hour. However, more complex faults like damaged wiring, hidden terminations, or interconnected sub-circuits can take significantly longer to locate and repair.

Can you provide a link to Energex’s “outage finder” webpage?

HELPFUL INFORMATION